Ultraflex recognizes that changing business circumstances or errors can occur in the order process, which would require a customer to wish to return product. Ultraflex-branded product may be returned in these situations, subject to a restocking fee. The rolls must be returned in sale-able condition, in original, undamaged packaging. Material cannot have been cut, sheeted, or altered in any way from original condition. Freight back to Ultraflex will be paid by the customer. Product returned within 60 days of invoice date will be subject to a 15% restocking fee. Product returned within 61 – 120 days of invoice date will be subject to a 25% restocking fee. Product returned within 121 – 180 days of invoice date will be subject to a 35% restocking fee. Product older than 181 days will not be eligible for return credit.